Shipping and Cancellation Policy
At DEBI Education OPC Private Limited, we provide digital educational services and products. As a provider of digital goods, we do not engage in the shipping of physical goods. This Shipping and Cancellation Policy outlines the delivery process for our digital services and products and our cancellation policy.
1. Digital Goods and Services
DEBI Education OPC Private Limited offers a range of digital goods and services, including but not limited to:
• Online courses
• E-books
• Digital learning resources
• Subscriptions to premium content
• Access to live classes and recorded lectures
2. Instant Delivery
Upon successful payment, all digital goods and services purchased from DEBI Education OPC Private Limited are delivered instantly. Once the payment is processed, the purchased content will be made available on the user’s dashboard on our website or mobile application. Users can access their purchased digital goods and services immediately.
3. Accessing Digital Content
• Website Access: Users can log in to their accounts on our website to access their purchased digital content. The content will be available in the user’s dashboard under the respective sections (e.g., courses, e-books, subscriptions).
• Mobile Application Access: Users can also access their purchased digital content through our mobile application. The content will be available in the app’s dashboard once the user logs in.
4. No Physical Shipping
As we do not sell or ship any physical goods, there are no shipping charges, delivery times, or physical shipping policies applicable to our services. All our products are delivered digitally and can be accessed online.
5. Non-Refundable Payments
• Course Fees: Fees paid for enrolling in any course, whether online or offline, are non-refundable.
• Subscription Fees: Subscription fees for accessing premium content, live classes, or any other subscription-based services are non-refundable.
• Membership Fees: Membership fees paid by educators or any other members of our platform are non-refundable.
• Application Fees: Any application or processing fees paid for examinations, certifications, or other administrative purposes are non-refundable.
6. Cancellation Policy
• Course Enrollment: Once enrolled in a course, students cannot cancel their enrollment and are not eligible for a refund.
• Subscription Cancellation: Subscribers can choose to cancel their subscription at any time. However, no refunds will be provided for any unused portion of the subscription period.
• Membership Cancellation: Educators or members who cancel their membership will not receive a refund for any remaining period of their membership.
7. Reasons for Non-Refundable Policy
• Immediate Utilization of Funds: The fees collected are immediately utilized for processing data, conducting exams, providing interviews, and other administrative and operational expenses. As a result, the funds cannot be returned once they are allocated.
• Digital Nature of Services: Our services are digital and intangible, making it impractical to return the service once it has been accessed or consumed by the user.
• Commitment to Quality: We strive to provide the highest quality educational services and invest heavily in technology, content creation, and educator training. Non-refundable payments ensure that we can maintain and improve the quality of our offerings.
8. Support and Assistance
If you experience any issues accessing your purchased digital content or have questions regarding our cancellation policy, please contact our support team for assistance. We are committed to ensuring that you have a seamless experience with our services.
9. Contact Us
For any questions or concerns regarding our digital delivery process or cancellation policy, please reach out to us at:
• Email: support@debieducation.com, info@debieducation.com
• Contact Number:
+91911122569
+919111222569
10. Policy Updates
DEBI Education OPC Private Limited reserves the right to update or modify this Shipping and Cancellation Policy at any time without prior notice. Changes to the policy will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.
Conclusion
DEBI Education OPC Private Limited is dedicated to providing immediate access to high-quality digital educational resources and ensuring transparency in our cancellation policy. We appreciate your understanding that our services do not involve the shipping of physical goods and that all payments are non-refundable. If you have any questions or need further assistance, please do not hesitate to contact us.